Delivery, returns & how to order

HOW TO ORDER
Add your favourite goodies to your cart, select and calculate your shipping option and proceed to check out. Fill out the information requested. Select your shipping option – this is based on your postal code.  Tick that you accept the terms and conditions and click ‘place order’.  You will be redirected to the Payfast platform where you can make safe and secure payment via Mastercard, Visa or instant EFT.

DOOR TO DOOR DELIVERY
Our door-to-door service is with The Courier Guy and their rate within the Cape Town area is approximately R55 for an A3 size bag or R75 for a medium sized box. Countrywide deliveries are usually between R120 and R175, depending on your area and size of your parcel.

DOOR TO PARGO COLLECTION POINT
We use Pargo for door-to-counter countrywide deliveries.  The flat rate for this is R85 anywhere in the country for a small to to medium sized parcel. Please click HERE to see if there is a Pargo collection point near you.

COLLECTION
You may collect from our home office in Lake Road, Frogmore Estate, Kirstenhof, Cape Town, by appointment only.

RETURNS
If you are not happy with your purchase or if there is something wrong with the item you have purchased, please email or phone us and we will do our very best to resolve the problem, either with a refund or a replacement.

connect with us

We look forward to hearing from and connecting with you...

Our home office is based in the Kirstenhof area in Cape Town.

Collections are by appointment only.

Please feel free to phone, sms, whatsapp, email or chat to us.

Andrea Leverton: 083 438 8843
andrea@dandelionroom.co.za

Roger Leverton: 083 477 4979
roger@dandelionroom.co.za





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